Terms and Conditions
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MOVIDA Terms and Conditions - Ask Carlos!
Why Choose Movida Through Special Fares?
Movida is one of the largest and most modern car rental companies in Portugal, part of Europcar Mobility Group. With 25+ years of experience, I have negotiated special rates you won't find anywhere else. Great variety of vehicles including electric!
Exclusive Online Rates - Available only through advance online booking at Special Fares.
What's Included in Your Rental
- Unlimited Mileage
- CDW (Collision Damage Waiver) - Subject to excess
- TP (Theft Protection)
- Third Party Liability Insurance
- 23% VAT - Included
- Airport/Location Fees - Included
- 24-Hour Roadside Assistance
Optional Extras
- Additional Driver - €9.00/day
- Young Driver 19-20 years - €9/day
- Young Driver 21-23 years - €6/day
- Infant Seat (0-13kg) - €8/day + VAT, max €90
- Baby Seat (9-18kg) - €7/day + VAT, max €78
- Child Seat (15-36kg) - €7/day + VAT, max €78
- Booster Seat (+36kg) - €5.50/day + VAT, max €60
- GPS - €10/day + VAT, max €100
- Electronic Toll Service - €1.81/day + VAT, max €18.12 + tolls
- Out of Hours - €33 per service
- Cross Border (Spain only) - €40 + VAT (€43.05 total)
- Carbon Free - €0.75/day
One Way Fees (return to different city)
- Lisbon ↔ Porto - €160 + VAT
- Lisbon ↔ Faro - €160 + VAT
- Faro ↔ Porto - €270 + VAT
- Lisbon ↔ Lisbon Center - €30 + VAT
- Porto ↔ Porto Center - €30 + VAT
Excess and Deposit Table by Group
| Group | Example | Excess | TRC Deposit | SCDW Deposit | RCDW Deposit |
|---|---|---|---|---|---|
| AB/B | Fiat 500/Panda | €1,000 | €100 | €100 | €350 |
| C/H | VW Polo/Opel Corsa Auto | €1,350 | €100 | €100 | €350 |
| E/F/EF | Opel Astra/SW/Captur | €1,750 | €100 | €100 | €450 |
| EC/FPS/IS | Audi A1/T-Roc/Corolla | €2,000 | €100 | €100 | €500 |
| FQ/FQ1/FJ/I | Tucson/Qashqai/Jogger | €2,500 | €300 | €300 | €600 |
| I1/HFI/HFJ | Peugeot 3008/Arteon | €3,000 | €300 | €300 | €1,200 |
| G/HEM/HFP1 | Vito/BMW Serie 1/XC40 | €3,500 | €600 | €600 | €1,400 |
| HI/S/HJ | Mercedes CLA/GLA/Multivan | €4,000 | €600 | €600 | €1,500 |
| N/T/U/HGH/HG/ | Mercedes C/Sprinter | €5,000 | €2,500 | €2,500 | €2,000 |
| GH/HM/HC | Mercedes GLC/E Cabrio | €6,700 | €2,500 | €2,500 | €3,000 |
Protection Plans
Movida offers 3 main protection levels:
- TRC (Total Relax Coverage): MAXIMUM coverage: zero excess for collision, theft, vandalism, scratches, locks, windows, mirrors
- SCDW (Excess Cover): Zero excess only for collision with other vehicles and theft
- RCDW (Excess Reduction): Reduces excess to €300 (collision and theft only)
Important Note
Tyres and wheels are NOT covered in any plan. Separate insurance available.
Coverage Comparison
| Coverage | TRC | SCDW | RCDW |
|---|---|---|---|
| 24H Roadside Assistance | |||
| Third Party Liability | |||
| Collision (other vehicles) | |||
| Theft | |||
| Collision (fixed objects) | |||
| Vandalism Damages | |||
| Dents & Scratches | |||
| Locks | |||
| Windows | |||
| Mirrors | |||
| Tyres/Wheels |
Fuel Policy
Collect with 1/4 tank, return same. If not returned with 1/4: €25 service + missing fuel. No refund if you return with more fuel.
Security Deposit
Deposit varies by group and coverage chosen (see table). Premium groups (Mercedes, BMW, Audi) require 2 credit cards. Minimum €500 even with SCDW.
Important Information
- Minimum Age - 19 years (21 for premium/van groups)
- Maximum Age - 90 years
- Minimum Experience - 1 year (2 years for premium groups)
- Credit Card - MANDATORY for deposit
- Debit Cards - Accepted ONLY for payment, NOT for deposit
- American Express - NOT accepted
- Premium Groups - Require 2 credit cards in driver's name
- Cross Border - Spain only with prior authorization
Cancellation Policy
- FREE Cancellation - Up to 7 days before arrival date
- Early returns - No refund
- Changes after start - Movida rates apply
Legal Information
- ALWAYS obtain police report in case of accident
- Complete damage report even for minor damages
- Insurance VOID if driver under influence of alcohol/drugs
- Insurance VOID if used in competitions, rallies or races
- Lost keys: if car stolen without keys, insurance VOID
- Exceptions (charged to client): aerial, keys, wipers, wheels, tyres, interior, triangle, roof damage, underside damage, damaged GPS/seats